Terms & Conditions

PRICING POLICY

All prices shown on our website are correct at the point of purchase, and we guarantee that the price shown on your successful order will be the price you will pay. We do however reserve the right to adjust prices without prior notice and with immediate effect, in response to changes in costs or market conditions.

CURRENCY

All our orders are processed in UK Pounds, overseas orders are calculated at the exchange rate on the day of order, this is done automatically through the banking process regardless of how you pay.

UK MAINLAND POSTAGE/DELIVERY POLICY

We operate a delivery charge for UK mainland orders. We will send such items by Royal Mail 48hr Tracked service. Please note we aim to dispatch all orders received before 1pm on the same working day. All orders received after 1pm will be dispatched the following working day. Please consider whether the delivery address you give will have someone there to receive and sign for your order. We are happy to deliver to your work address if you wish – often this will improve the chance of 1st time delivery success. If there is no one to sign at a delivery address, Royal Mail will leave a card notifying attempted delivery and giving options for re-delivery or collection from a depot. It is your responsibility to arrange re-delivery or to collect from depot.

OVERSEAS OR NON-UK MAINLAND POSTAGE/DELIVERY POLICY

We can ship your order to you anywhere in the world.
Please note, for non-UK mainland and overseas orders, delivery cost is variable. Please contact us for a quote.
The shipping cost you will pay will be what it costs us to send the items to you, using our overseas courier’s standard delivery service.
The time it takes for your order to reach you will vary depending on delivery location.

Stylistic Steel Limited will not be liable for any duties, taxes or local clearance charges levied by the customs authorities of the country of destination.

A signature will always be required upon receipt of goods.
Please consider whether the delivery address you give will have someone there to receive and sign for your order. We are happy to deliver to a work address if you wish – often this will improve the chance of 1st time delivery success. If there is no one to sign at the delivery address, the courier will leave a card notifying attempted delivery and giving options for re-delivery or collection from a local depot. It is your responsibility to arrange re-delivery or to collect from local depot.

ON RECEIPT OF GOODS

Upon receipt of your goods, we advise checking immediately for any damage that may have occurred during shipping. Please advise us within 5 working days of any problems, (Please see our Refunds & Returns Policy).